The Citizen Shop we believe that you have a right to privacy and we take defending that right seriously.

This policy sets out how we treat the personally identifiable information that we ask you to share with us in order to make the site work, in order to fulfil your orders and in order to promote our products and services to you in the future. We sometimes update this page, so it is worth checking back from time to time to ensure that you're happy with any changes. This page was last updated July 2022.

What we collect

In order to make the Citizen Shop work, we need to collect information about our customers. This section details what we collect and how we use it.

We collect information about you that we need to process your order when you buy from us. This includes things like your name and address, so that we can send you your order; your email address, so that we can contact you about your order or any offers we may be running; and the items you've ordered so that we can ship them to you.

We never store your payment data. 

If you visit the Citizen Shop via one of our partner organizations, we will pass on your details and orders information for analysis and financial reconciliation purposes. You can opt out of further communication at any time by emailing


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at or by mail using the details provided below:


Re: Privacy Compliance Officer

Uripok Ningthoukhongjam Leikai, Imphal west 795001, Manipur India.